The Niagara Parks Commission is a self-financed agency of the Ontario Ministry of Tourism, Culture and Gaming. The Niagara Region offers an …
Reviews
Tripadvisor
4.0/5 · 10,493 reviews
5-star
43%
4-star
23%
3-star
17%
2-star
10%
1-star
7%
Recent reviews
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Jan 12, 2025
We were so excited to go on this tour. It lacked luster, to say the least. The customer service people were unfriendly. They didn't want to answer any questions and actually seemed irritated when… Full review by Kristina H
Jan 11, 2025
Do you want to be as close to Niagara Falls as possible without going over them? Your answer to that question will determine if this is worth it for you or not. It's really cool to be right alongsid… Full review by hebfrantkle
Jan 10, 2025
This make the falls seem all the more powerful and awe inspiring - a journey via lifts into large tunnels that give access to get about half way along the horse shoe falls. You’ll understand the roa… Full review by Travelozzy
Has this tour been effected. By the air quality? I’m due to travel in a week and half.
A:
As of today, the air quality is at 3 ("low risk"). I don't think the venue itself is a problem. It's the long lineups upstairs for tickets and downstairs for the elevator. If we're talking 10+ …
As of today, the air quality is at 3 ("low risk"). I don't think the venue itself is a problem. It's the long lineups upstairs for tickets and downstairs for the elevator. If we're talking 10+ ("extreme") like early last week, then I might be concerned. Just bring along an N95 mask and keep a eye on Environment Canada, just in case things go smoky again.
My mum is 83 and not great at walking long distances. Can we hire a wheelchair? How long is the walk? Are there seats to rest on?
A:
I did not see one using wheelchair. You may have to enquire at the counter. The walk is not very difficult and hence does not have any place to sit on the way. You csn view the …
I did not see one using wheelchair. You may have to enquire at the counter. The walk is not very difficult and hence does not have any place to sit on the way. You csn view the amazing fall from the upper deck and avoid going to the lower deck, which requires you to climb down some steps.
Should I pre purchase my tickets for Journey Behind The Falls to avoid the ticket line and get right in line for when it opens at 10 am?
A:
I'm of the opinion that the more venues for which you can pre-purchase tickets, the better. Most places during the high season are crowded and I suspect that people start lining up …
I'm of the opinion that the more venues for which you can pre-purchase tickets, the better. Most places during the high season are crowded and I suspect that people start lining up somewhat before the open. Pre-purchasing means you can skip about 50% of the wait time. The only real downsides to pre-purchasing is that you can't do things on the spur of the moment and if it's a weather dependent thing (like the helo ride), then the weather may not co-operate...
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Frequently asked questions
Q:
Are your attractions accessible?
A:
All Niagara Parks attractions are accessible, or partially accessible, with the exception of the Whirlpool Aero Car and some of our historic venues. Our transportation system, …
All Niagara Parks attractions are accessible, or partially accessible, with the exception of the Whirlpool Aero Car and some of our historic venues. Our transportation system, WEGO...