Pippa and Phil talk about how to understand and deliver bad news. For more great language tips and programmes visit bbclearningenglish.com Sometimes we have to give or receive bad news at work.

At the time, it may feel less benevolent than that—you might think you just need to curb bad habits or fix sloppy ... “If you don't deliver the feedback, someone else will and might not ...

A viral tweet has suggested that we should ask for consent before sharing bad news with our friends – how would you respond to this text message? It’s an idle Tuesday. You’re at work ...