Why Use Facebook Messenger For Business? Small businesses can use Facebook Messenger in a number of different ways. Customer service becomes more streamlined and personalized for the customer ...

When you buy through our links, Business Insider may earn an affiliate commission. Learn more Messenger, formerly known as Facebook Messenger, is a popular messaging app that you may use to stay ...

Retailers Everlane and Zulily are at the forefront of leveraging Messenger for one-to-one business-customer relations as Facebook looks to position the application as a communications platform.

Users simply type “shop now” and are taken to an in-app product page where they can browse the business’ goods ... of messaging apps such as Facebook Messenger continue to expand.