The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost ...
The PMP certification, offered by the Project Management Institute (PMI), is a prestigious credential for project managers.
St George's NHS trust is using an IT services plan based on an ITIL assessment to manage its system better. ITIL (Information Technology Infrastructure Library), a set of best practice standards ...
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