The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM ... scale, and change. The ITIL 4 was updated ...
The PMP certification, offered by the Project Management Institute (PMI), is a prestigious credential for project managers.
ITSM Modernization Trends to Watch in 2025 To further explore these emerging trends, TeamDynamix sponsored an IDC White Paper, Bridging the Maturity Gap to Modernize IT Service Management*, that ...