It also means giving customers a chance to make their feelings known ... as individuals and being referred to by name. Good customer service is made, not born. Most companies find that employees ...
I am a Customer ... service jobs in the short term simply because there are so many open jobs. With limited budgets and talent shortages, contact centers are looking to do more with less and make ...
If you want an idea of how far customer service has fallen — and ... reportedly facing difficulty in receiving a refund or make-good offer. This, despite the fact that more than 60% of agents ...
Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints, and ...