Amtrak’s Office of Inspector General (OIG) has released a report identifying gaps in its service for passengers with disabilities.

For years, disabled passengers have complained about Amtrak and its poor service — that it's too hard for them to ride the ...

For years, disabled passengers have complained about Amtrak and its poor service -- that it's too hard for them to ride the train. A new federal report looks at its efforts to get better.

The report found Amtrak may not be focusing its resources on improvements with the highest potential customer impact.