"The problem with most small talk is that it's happening on autopilot," says communication expert Lorraine K. Lee, author of ...

Mary Kay Cabot, Ashley Bastock and Dan Labbe answer questions from Football Insider subscribers about life on the Browns beat ...

The idea is to help users access information without having to actually pick up the phone and talk to someone. To start, Ask for Me can be used to inquire about services at nail salons and auto shops.