New research from Virginia Commonwealth University challenges the long-held business assumption that companies perform best ...

A Ghanaian proverb says that the one who charts a path does not see when there is a deviation, but those observing can see ...

Unifonic, the leading conversational AI platform and SaaS (Software as a Service) provider in the Middle East, successfully ...

The gap between intention and implementationOne area that consistently stands out is the gap between intention and ...

OVERVIEW: The purpose of this session is to help you understand how customer feedback can make your business stronger and more profitable. We will cover how to create a customer experience process. We ...

C ostco is widely recognized for its commitment to customer satisfaction, and one of the most valued benefits of its ...

Since happier employees are more productive employees, how can B2B business leaders harness the power of AI for their ...

Efficient warehouse management has become a cornerstone of successful business operations. Whether you’re handling e-commerce inventory, managing wholesale distribution, or operating a manufacturing ...

Simply Rooter and Septic Mesa is making strides to boost its customer service. The company is dedicated to improving how it ...

Business reputation management firm launches services as South Yorkshire companies battle growing online review manipulation affecting local trade ...

Antony Hausdoerfer says his day-to-day responsibilities at The AA encompass the IT systems and processes that support the business. He works alongside other senior executives, including the chief ...

Finalizing M&A transactions can be a long and complex journey, but when done well, it has the potential to unlock tremendous ...