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Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...
DFCC Bank PLC has entered into a partnership with the Ceylon Chamber of Commerce (CCC), to formally integrate the CCC-led ...
Customer-centric supply chains: Insights from data scientist Hatim Kagalwala By analyzing geopolitical developments, financial indicators, and supplier histories, machine learning can uncover ...
Unveils UPI Credit Card and India's First UPI-Only Bank Branch - slice launches UPI credit card with zero fees, up to 3% ...
Employee centricity is vital for talent retention. Learn how to build a workplace that attracts and keeps top performers even ...
Nu Holdings' rising ARPAC reveals how low-cost service and deepening customer ties are fueling scalable, sticky growth.
Algonquin Power & Utilities Corp. (TSX/NYSE: AQN) ("AQN", "Algonquin" or the "Company") today announced the appointment of Amy Walt as Chief Customer Officer, effective June 30. In this role, Ms. Walt ...
The city of Roanoke said more than 10,000 drivers use parking garages throughout Downtown Market Garden parking garage on ...
AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.
A discussion of the evolving landscape for fintech companies seeking to establish new banks or acquire existing banks, ...
Just as in modern medicine, where we aim for an interdisciplinary, patient-centric model of care, the modern business needs a cross-functional, customer-centric model of operation.
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