This week will be full of festivities ahead of Super Bowl LIX in New Orleans on Feb. 9. The Star will be following the road to the big game once again at KansasCity.com. From the sites and sounds of ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...

What’s new on Hulu for 2025? Hulu has a magnificent list of new movies and shows you'll be eager to stream all month long ...

A Citi Research analyst raised his price target on Palantir Technologies stock but is hesitant to rate it at Buy.

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am about to lavish great ...

you'll need a good web hosting service to make it available online. Searching through the hundreds of web hosting companies can be overwhelming, so I've spent the past year researching and testing ...

He gave me time to make my own decision. Kyle’s kindness and honesty went above and beyond my expectations. He has set the bar extremely high for the customer service Lowe’s offers.

The government will set up a new centre of excellence for artificial intelligence (AI) for education with an outlay of Rs 500 crore, Finance Minister Nirmala Sitharaman said during her Union Budget ...

The systems DOGE has access to include the names, addresses, bank details, and other information about taxpayers and people who receive government benefits. By Todd Feathers AJ Dellinger James ...