Additionally, ITIL covers the entire lifecycle of IT services, from strategy and design to transition and operation. It includes practices such as incident management, problem management ...

If there’s one thing you can always count on in business, it’s that things will go wrong. How you deal with incidents can make a huge difference on how they impact your business and work environment.

Situation Overview + Initial Challenge A major national brand faced a significant operational crisis that affected multiple ...

A female soldier reported that while guarding the Hamas Nukhba terrorists at the Anatot Detention Facility, she was forced to stand in front of the shower door and see a naked terrorist.

ITV News Health Correspondent Rebecca Barry reports from inside one of the hospitals in England that has declared a "critical incident" A critical incident is declared when the level of disruption ...

In Tuesday's issue of The Lancet Diabetes & Endocrinology, 58 international experts across a range of medical specialties and people with lived experience released a report proposing a new definition ...

Police are investigating an alleged spiking incident in the Houses of Parliament last week. First reported to parliamentary authorities, the investigation has now been passed to the Metropolitan ...

The air ambulance attended the incident in Keady, County Armagh, on Friday A person has been taken to hospital by air ambulance following an incident in Keady, County Armagh. It is understood the ...

Does this sound like you? If so, the management major might be for you. This major prepares Mike Cottrell College of Business (MCCB) students to understand management through the four functions of ...

Bollywood actor Saif Ali Khan is currently recovering at Lilavati Hospital after a horrifying burglary incident at his Bandra residence. The actor, who sustained six stab wounds during a scuffle ...