Below are my top tips for responding to negative reviews: Be professional. It can be easy to lose your cool when you see a negative review talking poorly about your business.

How to Respond (Politely) to a Negative Peer Review Dos and don’ts for defending your scholarly writing from a harsh critique. By Rebecca Colesworthy January 15, 2025.

When it comes to responding to negative reviews, less is more. Three to four sentences is a good rule of thumb. No matter how unfair a negative review, resist the urge to defend every point and ...

5 Tips For Responding To Negative Customer Reviews Online It’s holiday time and I thought I’d spread a little cheer by talking about negative reviews and how fun they are for local businesses.

Below, I share insights based on experience and real case examples to show the costly consequences a business may face by neglecting to respond—and how you can avoid this kind of negative outcome.

Navigating negative feedback on the internet about your business can feel like walking a tightrope. However, your response to negative reviews online can affect how your business is perceived, so ...

Below is a step-by-step guide that details how to respond to negative reviews on Google. Acknowledge the issue. The key here is to communicate a level of empathy with your customer.

Many small business owners rely on word-of-mouth to grow a customer base and build a solid reputation. So if your company falls victim to too many bad online reviews, it could easily hurt your ...

A negative professional review can come as a shock if your bosses aren’t communicative on all the other days of the year—or it can be expected, depending on how things have been going for you ...