What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...

The last remaining branch of a retail institution is about to close for good – and those affected are deeply resentful of the Chancellor ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The American flag waves at the federal Bureau of the Fiscal Service office on Avery Street in Parkersburg. (Photo by Evan Bevins) PARKERSBURG — A local member of the Constitution Party of West ...

Retail sales volumes (quantity bought) are estimated to have risen by 1.7% in January 2025. This follows a fall of 0.6% in December 2024 (revised down from a fall of 0.3% in our last bulletin). Food ...

Be among those who shape the future with knowledge. Uncover exclusive stories that captivate your mind and heart with our FREE 14-day subscription trial. Dive into a world of inspiration, learning, ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer service lies at the intersection of human empathy and AI-driven efficiency. This ...

The retail industry is innovating ... Also thanks to the evolution in AI, customer data analysis will be more accurate than ever, enabling even better clienteling. As for customer service, we expect ...