Travel loyalty programs are ubiquitous. The Experience Economy is booming; and, Gen Z is seeking to "earn and burn" their ...

Loyalty programs that prioritize personalization, flexibility and seamless experiences are strategic tools for building ...

From deals and omnichannel marketing to gamification and promotional offers, here are several proven customer retention ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

In 2022, shortly after joining Expedia, Mehrotra took on a major project for one of the company’s key partners: Walmart. The ...

Loyalty is more than a price tag, as evidenced by our local not deterring us with inflated $7 happy hour schooners.

According to the report, changing consumer spending habits—characterised by heightened intentionality—are driving a ...

Nisqually Markets launched its new loyalty mobile application that features customer rewards, subscriptions and more, Liquid ...

A new Bitcoin-themed meme coin, BTC Bull Token (BTCBULL), has raised over $500,000 in the first 24 hours of its presale ...

Advertisers can now seamlessly integrate Web3 rewards into their campaigns via impact.com’s network of over 1,000 technology partners, transforming traditional affiliate marketing into an ...

The development and rollout of RaceTrac's next-gen mobile app is an example of the two departments working together.

In this modern era, the integration of artificial intelligence (AI) has revolutionized mobile commerce by enabling highly ...