Going on almost 3 years now, we’ve been telling you about a trick that Verizon continues to allow that can save you anywhere ...

AT&T has introduced a new plan targeting older customers, aiming to counteract recent price hikes. This strategic move comes ...

Verizon Communications (NYSE:VZ) announced a quarterly dividend affirmation of 67.75 cents per share, maintaining stability ...

The firm’s retention efforts involved using AI to monitor customer behavior and sentiment—including profanities.

T bets on affordability and security to compete in the 55+ segment, offering bundled wireless and Internet plan.

Tariffs are testing consumer trust. Here’s how brands are adjusting communication to keep customers loyal — or risk losing ...

Verizon Communications Inc.VZ has gained 9.6% in the year-to-date period compared with the Wireless National industry’s ...

building trust through transparency — and reciprocity — are a big part of customer loyalty and retention. Retention marketing can be an opportunity to build trust by being honest about your products, ...

Future-use coupons are an excellent tool for encouraging repeat business. Coupons drive engagement and retention by giving customers a reason to frequent your business after making an initial purchase ...