Research questions The paper explores which type of quality aspects (structure, process, outcome) most strongly determines patients' overall assessment of healthcare, and whether there is a variation ...

2 Agency for Clinical Innovation, NSW Ministry of Health, Faculty of Health, University of Tasmania, Australia 3 School of Nursing and Midwifery, Deakin University, Melbourne School of Health Sciences ...

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Introduction Patients are increasingly being thought of as central to patient safety. A small but growing body of work suggests that patients may have a role in reporting patient safety problems ...

1 Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital, Boston, MA, USA 2 Division of General Internal Medicine, Kyoto University Hospital, Kyoto, Japan 3 Harvard ...

Background: Pilot studies of complex interventions such as a team checklist are an essential precursor to evaluating how these interventions affect quality and safety of care. We conducted a pilot ...

‘The Problem with…’ series covers controversial topics related to efforts to improve healthcare quality, including widely recommended, but deceptively difficult strategies for improvement and ...

2 University of Leeds Institute of Medical Education, Leeds, UK What has gone relatively unnoticed in these recent discussions about the potential of video in the operating room is the possibilities ...

Centre for Quality of Care Research (WOK), University Medical Centre Nijmegen, 6500 HB Nijmegen, The Netherlands Dr M E J L Hulscher, Centre for Quality of Care Research (WOK), University Medical ...

Department of General Practice and Primary Care, School of Medicine, University of Auckland, Auckland, New Zealand Correspondence to: Dr S A Buetow, Department of General Practice and Primary Care, ...