What makes customer-centric companies successful? Their importance, challenges, and examples of top brands excelling in customer-first strategies.

Deep analysis of customer feedback will naturally shorten the gap between what your customers want and what you think they want. VoC marketing a ...

Companies are already seeing benefits from limited AI deployments, Capterra has found. Plus: NIQ research uncovers negative perceptions of genAI advertising.

While satisfaction numbers are up 4% from 2023, internet service providers are still near the bottom of all industries ...

Discover Unity Software's strong Q4 2024 earnings with revenue beating estimates, subscription growth, and new AI-driven ad innovations.

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Global design and BIM software provider Vectorworks, Inc. has been recognized as a G2 2025 Best Software Award winner, with Vectorworks Architect ranked in the top 50 on the Best CAD and PLM Software ...