This could be as important as the traditional Net Promoter Score (NPS) and Customer Satisfaction ... That’s an indication that your customer felt good about doing business with you.
Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.
Thomas Built Buses Achieves “World Class” Net Promoter Score for Tenth Consecutive Year School Transportation News Industry ...
Its Customer Orientation and Customer Success scores are 100%. “You’re only as good as your customers say you are,” said Murphy. “Our high NPS score is a testament to our unwavering ...
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