It's counter-intuitive to most business practices to bring your customer in at the highest levels of the company to improve the company. However the members of the Chief Customer Officer Council ...

Beyond surveys: Alternative solutions for measuring employee engagement While surveys are one of the strongest tools you can use to measure employee engagement and satisfaction in real time, they ...

Story at a glance Those with higher education levels are linked with more civic engagement and better physical health, according to a new analysis from Gallup. Charitable giving rates increase ...

When safety programs fail to engage employees at all levels—especially the frontlines—compliance fades, momentum stalls, and lasting improvement becomes nearly impossible.

This level of complexity rules out any possibility of manually managing this process. Automated, real-time optimization of the gamification experience set-up is possible via mobile where all ...

High levels of patient engagement with nurse navigators after hospitalization for hemorrhagic stroke led to less disability and lower readmission rates after 90 days, according to research ...

Specifically, 30% of fully remote workers said engagement has decreased over the same time frame, as did 31% of hybrid workers and 30% of fully in-office workers.