British Airways has defended changes to its loyalty programme, insisting the move towards a spending-based system will create ...

The airline is switching from awarding points based on the distance flown or fare class to the amount spent, at a rate of one ...

Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...

Lance Walker, Former CEO of Loyalty NZAlmost all loyalty programs rely on some form of loyalty currency as the mechanic for ...

The Neighbor's Club loyalty program attracted record levels of new customers in 2024, reaching more than 38 million members ...

The Company Generates Record Annual Revenue of $522.3 Million, 6th Consecutive Quarter of Positive Free Cash Flow at $5.9 Million, With Trailing Free Cash Flow Totaling ...

Let's explore how the role of POS technology is reshaping the retail environment, focusing on pricing strategies, ...

That limits the airline's ability to depend solely on conventional frequent flyer program models that work based on ...

Airlines offer shortcuts to elite status. Does this affect their connection with their customers? What can other brands learn from airline and cruise loyalty programs?

Four technologies that convenience retailers are prioritizing for 2025 are: C-store retailers are testing and discovering new ...

The competitive landscape of the online casino industry necessitates innovative strategies to attract new players. One increasingly effective approach is ...