Scientific Games' Lori Szymanski knows her way around customer relationship management, having launched CRM programs for 11 US lotteries ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

Salesforce’s dramatic pivot to AI agents seems to have stalled in its early days. The software giant is betting its $8 ...

The company’s fiscal first-quarter earnings and revenue beat expectations.

The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...